General FAQs - Distance Learning by Hard Drive
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Can the hard drive be used internationally?
Yes, the Hard Drive can be used internationally. Please contact Customer Service at 800.845.5731 to order.
Can more than one student use the same hard drive?
Yes, but the students must be from the same family. Also, we recommend that each student has his own textbooks.
How big is the hard drive unit?
Approximate dimensions are 8” x 1.65” x 5” and weighing 2.75 lb.
Do I have to pay a deposit?
No deposit is required.
Can I pay in monthly installments?
Yes, a payment plan is available for orders $499.00 and up.
What if the electricity goes out at my home?
Turn off the power switch on the hard drive and your computer. You will need to turn on both devices when power is restored. Also, during an electrical storm, we recommend that you shut down your computer, turn off the power switch for both the computer and the hard drive, and unplug them from the wall outlet.
Does BJU Press offer technical support?
If you do not find an answer to your question here or on our tech support pages, please email us at firstname.lastname@example.org or call 800.845.5731. Technical Support is available Monday through Friday from 8:00 am–5:00 pm EDT.
How long can I keep the hard drive?
The hard drive is yours to use for thirteen (13) months from the time your order ships. At the end of this time, please return it to us in the original box and use the instructions that were included when shipped.
Will I receive Cash for College for the hard drive lease?
Yes, if you are a member of the Academy of Home Education or Bridgeway Academy, you will receive Cash for College credit on this order.
With the hard drive product, is coursework completed on the computer?
No, coursework is included in the printed materials that are shipped to you.
Are we able to keep the HDD for subsequent children?
Yes, you may reuse the HDD for up to one additional consecutive year after the initial lease for $349 (grade) or $199 (subject) each year. Call Customer Service at 800.845.5731 to order the reuse.