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General FAQs - Distance Learning Online

What grades are offered for Distance Learning Online?

We offer K4–Grade 12.

Can I buy individual subjects?

Individual subjects may be ordered for Grades 1–12. Content for the new term will be available July 1.

When can I begin ordering Distance Learning Online?

You can order for the 2016–2017 term now. The books will ship within 7 to 10 business days, but subject access will not be available online until July 2016. Access to these subjects will end December 31, 2017. You can order for the 2016–2017 term through January 31, 2017.

Can I switch to the online option if I have already ordered the DVD or Hard Drive option?

Yes, you can switch within 30 days of ordering any service. Please contact Customer Service at 800.845.5731. Technical Support is available Monday through Friday from 8:00 am–5:00 pm EDT. Administrative fees may apply.

Can I substitute subjects within a grade level like I can with the DVD option?

Yes, you are allowed 2 substitutions per grade level (up or down). Substitutions can be made by clicking the "Customize my kit" link on the product page when you place your order.

What are the differences between the Online option and the DVD or Hard Drive option?

The video content is the same for all three options. The unique features of the online option include online assessments (Grades 5–12 only), online teacher support materials, grade book for online assessments, and unique community features.

Can my other children watch the lessons?

Yes, there is no per-child viewing fee; however, only one student can take the online assessments and log progress. Therefore, we recommend that families use DVDs when they have several children viewing the same subjects.

Are all the textbooks included?

The Distance Learning Online with books option includes all the essential student materials. Abridged Teacher's Editions are available online in PDF format.  Printed Teacher's Editions are not included with the Distance Learning Online option but are available for purchase with a discount.

Are the Teacher Support Materials printed or online?

The Teacher Support Materials become available online when the parent logs in.

How long will I have to complete my Distance Learning Online program?

Subject access for the 2016–2017 term will begin no later than July 1, 2016, and end on December 31, 2017.

Will I or my student be able to contact the instructor? If so, how do we do that?

You or your student will be able to contact an academic specialist with any questions you have about any subject. Once you register for a subject and log on to the BJU Press Distance Learning Online website, an email link will be visible on each main subject page. You are always welcome to send an email to with any questions you may have.

What happens when the term ends on December 31?

After the term ends, you will not be able to view content for subjects in that term. Access cannot be extended. Be sure to record grade information prior to the end of the term.

Online Assessment FAQs - Distance Learning Online

How is testing done for Distance Learning Online?

K4–Grade 4

Subjects for K4–Grade 4 do not have online assessments. Many of these subjects have paper tests that may be ordered from BJU Press. If the subject is ordered as "Online & Books," these tests may be included.

Grades 5–12

Most subjects in Grades 5–12 have online quizzes and unit/chapter tests. These are commonly called assessments and are stored under your child’s login in the related lesson.

Sometimes assessments may have an additional section (essay or map) that the facilitator will need to print and grade manually. The additional sections and their answer keys are available from the parent login.

Oral quizzes may be given within the lesson or as separate printed quizzes. Instructions for how to use those quizzes can be found in the subject introductory information lesson and/or in the daily-lesson instructions.

Can I print grade reports from the Distance Learning Online program?

Yes, grades for assessments taken online are recorded in online grade books that may be printed or exported to a spreadsheet program.

Can I print a transcript from the Distance Learning Online program?

No, transcriptions—a summary of grades and credits—are not available from BJU Press Distance Learning. However, the online grade books do calculate the running average and letter grade for each subject. That information can then be transferred to a transcript form. If you would like assistance with creating transcripts you may consider joining the Academy of Home Education. But please note that additional reporting may be necessary to meet AHE's requirements.

How can I enter grades for assignments besides the online assessments?

We have created a spreadsheet that can be accessed in your BJU Press Online account where you can enter grades for assignments besides the online assessments. See explanation of the spreadsheet and instructions or instructions for the printed record of grades.

Ordering FAQs - Distance Learning Online

Is the Distance Learning Online option eligible for the multi-kit discount?

Yes, however, only grade-level kits with video and textbooks qualify.

Is the Distance Learning Online option eligible for the payment plan?


When will I be able to start viewing lessons?

For orders placed after February 1, 2016, you will be able to start viewing lessons July 1, 2016.

When will my books arrive?

Your books are normally sent via UPS. Please allow up to 10 business days for delivery once the items have left our Distribution Center.

Is there a deadline for ordering, or can a course be started partway through the year?

You will be able to order BJU Press Distance Learning Online course materials for the 2016–2017 term starting February 1, 2016. The online classes will begin July 1, 2016, and access is available until December 31, 2017. Any order placed after June 1, 2016, will shorten the time allowed to complete course material. Ordering for the 2016–2017 term ends January 31, 2017.

Technical FAQs - Distance Learning Online

What are the computer requirements for Distance Learning Online?

  • Processor: Pentium class, 1 GHz processor or the equivalent
  • Operating System: Distance Learning Online works on Windows 10, Windows 8, Windows 7, Windows XP service pack 2, Windows Vista, or Mac OSX 10.4 or later, iOS (iPad, iPhone, iPod Touch), or Android OS (Kindle Fire, Barnes & Noble Nook tablet, Motorola Droid).
  • Memory: Minimum of 512MB RAM (or more as required by the operating system*)
  • 20% free hard drive space
  • Google Chrome Version 13.0 or later, Internet Explorer Version 7.0 or later, or Firefox Version 3.0 or later versions. Other browsers may be used but may not support all functionality
  • Adobe Flash Version 9 or later
  • Adobe Acrobat Reader 7 or later
  • High-speed internet connection: LAN, Cable or DSL Modem
  • An active email account

*Note: Windows Vista and Windows 7 users will need a minimum of 1 Gigabyte of RAM to run Windows Vista or Windows 7, but 2 Gigabytes is recommended for optimum efficiency.

How can I tell if my connection speed is fast enough for Distance Learning Online?

You can click the "Speed Test" link below to check your connection speed. In addition, you will want to consult with your network provider to determine whether any daily or monthly download limitations have been established. Each lesson will be approximately 335 megabytes (MB). Multiply that by your number of students and the number of online course lessons they will be viewing each day/month to determine your potential download capacity.—Test the bandwidth of your internet connection.

I have several children who will be using Distance Learning Online simultaneously. How fast does my connection speed need to be?

See the chart below.

Suggested Internet Speed Based on Number of Students
1 768kps+
2 1.5Mbps+
3 2Mbps+
4 2Mbps+
5 3Mbps+
6 4Mbps+

Will I be able to rewind, stop, or pause lessons?

Yes, you will be able to rewind, stop, or pause a lesson. You will also be able to adjust the video volume and switch to full-screen view.

What do I do if I forget my username or password?

If you forget your username, contact Customer Service at 800.845.5731, and we can give you that information. If you forget your password, click on the "Forgot your Password?" link on the login page of your DLO account. Click on the link, enter your user name and e-mail address, and click "Submit." You will receive an email with an updated password for that user, which can be changed to a password that you choose once you log in.

Can I use DLO on my iPad?

Yes, you may stream the video on to the iPad.

What kind of internet do I need to stream the videos on to the iPad?

You will need a broadband-internet service.

Do you recommend using satellite internet to access Distance Learning Online?

No, you will most likely find that satellite internet lacks the reliability you need to stream your course videos.

Can I save the videos to my computer or iPad?

Distance Learning Online is a video-streaming service. Videos can be accessed via the web at any time from a computer or iOS device.

Can I use DLO on my Kindle Fire or other Android Device?

Yes, DLO is compatible with the Kindle Fire and other devices that use an Android operating system. If you have trouble connecting with the Kindle Fire, you may need to download the SkyFire browser.

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