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FAQs - Purchasing, Shipping, & Returns



BJU Press accepts personal checks and money orders as well as Visa®, MasterCard®, or Discover® credit cards.

If you were offered a special or discounted price that is not listed on, you must contact Customer Service (800.845.5731) to secure the discount. If you have a coupon you must mail it to Customer Service to be applied to an order.



Free shipping is available for orders shipped within the 48 contiguous United States. All items will be shipped via FedEx Ground Residential. For orders outside this area or for expedited shipping charges, please add items to your cart and proceed to checkout. Shipping calculations are available at the shipping step.

Fedex is our primary carrier; however, other carriers are used as well.

Delivery time is based on your location and your selected shipping method. Standard shipping typically takes 7–10 business days.

Catalogs are mailed via USPS® and take approximately

7–10 days in the United States
2–3 weeks in Canada
4–6 weeks in foreign countries

You will need to log in to the website in order to view and track orders online. If you are logged in right now, click the My Account. Under Your Order Status, click View My Orders. Select an order’s status, or select an order number to view your order and click the Track Your Order link in the order. To track your packages, click the tracking number for each box in the email that was sent to you.

You may call Customer Services at 800.845.5731 or 864.770.1317 and ask for assistance or email



All items purchased from BJU Press must be returned by the original purchaser by following these guidelines.

Any shipping discrepancies or damages/defects must be reported within 10 days from receipt of the materials and should be returned within 30 days after notifying BJU Press. Information about returning the items and obtaining replacements will be provided when BJU Press is notified. You may call 800.845.5731, or email

Returns policy

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